ISO certification—granted by the International Organization for Standardization—serves as a global benchmark for quality, compliance, and safety. For businesses operating in competitive and regulated markets, obtaining an ISO certificate is not merely a recognition but a strategic asset that enhances credibility, fosters business partnerships, and demonstrates adherence to internationally recognized management standards.
Companies with ISO certifications inspire greater trust from stakeholders and investors by proving their operations align with stringent legal frameworks and global standards. In Indonesia, the National Accreditation Committee (locally known as Komite Akreditasi Nasional, or KAN), under the authority of the National Standardization Agency (BSN) as mandated by Presidential Regulation No. 4 of 2018, oversees the accreditation process with a commitment to transparency and objectivity.
Why ISO Certification Matters
ISO certification positions a company as a reliable, quality-driven organization ready to compete on the international stage. According to Article 3 of Law No. 20 of 2014 on Standardization and Conformity Assessment, standardization aims to:
- enhance quality assurance, production efficiency, national competitiveness, and market transparency.
- ensure consumer protection, worker safety, and environmental preservation.
- facilitate smooth and efficient domestic and international trade.
This robust framework emphasizes that ISO compliance goes beyond paperwork—it signifies a proactive commitment to operational excellence.
Key ISO Certifications Relevant to Indonesian Industries
ISO standards cater to diverse business sectors. Some of the most impactful include:
- ISO 9001: Quality management systems
- ISO 14001: Environmental management systems
- ISO 45001: Occupational health and safety management systems
- ISO 22000: Food safety management systems
- ISO 27001: Information security management systems
- ISO 16949: Quality management in the automotive industry
- ISO 50001: Energy management systems
- ISO 28000: Supply chain security management
Legal Foundations for ISO Implementation in Indonesia
While there is no specific regulation that requires ISO certification for all businesses, several laws support its principles and practices:
- Law No. 40 of 2007 on Limited Liability Companies (Law 40/2007) requires companies engaged in natural resource-related activities to implement environmental management systems. This is reinforced by Government Regulation No. 47 of 2012, mandating social and environmental responsibility both within and outside company operations.
- Law No. 8 of 1999 on Consumer Protection obligates businesses to ensure product quality and safety, emphasizing compliance with applicable quality standards.
- Government Regulation No. 34 of 2018 on the National Standardization and Conformity Assessment System defines certification as a conformity assessment activity, ensuring products, services, or processes meet established standards.
- Ministry of Communication and Information Technology Regulation No. 4 of 2016 on Information Security Management System requires electronic system providers managing strategic systems to adopt SNI ISO/IEC 27001 for information security management.
Also read: Digital Business in Indonesia: Growth, Types, and Licensing Requirements
Steps to Achieving ISO Certification
Obtaining ISO certification requires a systematic and structured approach:
- identify the relevant ISO standard based on your industry’s requirements.
- conduct an internal review to assess current operations and identify gaps in compliance.
- prepare for internal audits by gathering and evaluating necessary documentation.
- furthermore, the prepared documents will be given to the relevant parties who issue the ISO certificate.
Achieving ISO certification recognized by BSN demonstrates your business’s dedication to international best practices and regulatory compliance. More than just meeting standards, this strategic investment enhances your corporate reputation and strengthens quality management systems, driving long-term value and sustainable growth.
Also read: Types and Procedures for Retail Business Licensing
Ready to Elevate Your Business Standards?
Contact SIP-R Consultants today! Our expert advisors will guide you through the ISO certification process with efficiency and effectiveness, ensuring a smooth, effective and efficient experience.
List of Laws and Regulations:
- Law No. 20 of 2014 on Standardization and Conformity Assessment
- Law No. 40 of 2007 on Limited Liability Companies.
- Law No. 8 of 1999 on Consumer Protection.
- Government Regulation No. 34 of 2018 on the National Standardization and Conformity Assessment System).
- Government Regulation Number 47 of 2012 on Social and Environmental Responsibility of Limited Liability Companies.
- Presidential Regulation Number 4 of 2018 on the National Standardization Agency.
- Ministry of Communication and Information Technology Regulation No. 4 of 2016 on Information Security Management System
Reference:
- Sertifikasi Itu Berat, UKM Enggak Akan Kuat. Badan Standardisasi Nasional. (Accessed on January 6, 2025 at 1.22 pm).